1). The Business of Helping Others to Get Online Tasks Done By : James Lowe
Many business start up gals and guys start up well and then hit walls that you can help them open the door and go through if you have the will and right skills
2). Customer Advice With Autoresponders By : David Hill
Client assistance with autoresponders is quite simple. When an order is place, an autoresponder can send out the receipt for the sale, the information for accessing the product, and a thank you email. This happens whether you are logged in to your computer or on vacation in an exotic setting!
3). How To Understand Your Customers By : David Gass
Explains how best to understand your customers and serve them adequately.
4). Knowing What is Good Customer Service Satisfaction By : Dave Poon
When was the last time you had encountered an unforgettable buying experience?
5). How To Build Customer Relationships By : David Gass
Describes how best to build relationships with your customers.
6). Customer Management Relationship By : NamSing Then
The catch phrase of the 1990s, Customer relationship management, was an instant darling of large and medium business houses, which in theory promised to develop and manage a happy and cordial relationship with customers.
7). Top Ten Ways A Call Center Quality Monitoring Solution Creates Better Trained Agents By : Richard Marcia
This is an overview of how to use Quality Monitoring to improve the performance of your call center team.
8). 5 Guaranteed Ways To Retain Your Online Customers & Keep Them Away From Your Competition By : Jeff Casmer
How can you retain your leads and prospects, and ensure that they buy from you and not from your competition?
9). Mistakes a Loan Officer Must Never Commit By : Joe Pahl
An informative article on mistakes loan officers should never make in their business.
10). Paying Attention To Your Customers By : Liane Bate
Our websites have to engage the customer, entice them, and they must be interactive. Our web businesses are not mechanical slot machines, as much as we might like them to be!
11). The 5 Easy Steps To Turn Leads Into Customers By : Bob Corcoran
Lead management remains the single biggest problem in real estate
12). The Golden Rule of Customer Service By : Dana Wallert
Can the simplest life lessons apply to our sales careers?
13). Five Steps to a Successful CRM Implementation By : David Cowgill
Review a stack of business journals and three letters will likely pop up time and time again - CRM. The universal acronym for customer (or client) relationship management, CRM is seemingly the Holy Grail of todayís business manager.
14). The Many Uses Of Training Videos By : Bob Hett
Every new employee needs some type of training, and most employees benefit from ongoing training and learning. This training needs to be consistent, useful and easy for both the employee and the employer. It also needs to be convenient and cost effective. One way to accomplish this type of training is with the use of training videos. Training videos are an excellent training tool for businesses looking for customer service and sales skills, safety training, team building, and every other type of training you could possibly think of. Training videos provide the ultimate in versatility for the employer.
15). The Pretty Woman Theory By : Dana Wallert
Each initial contact we make with a prospective customer can make or break not only that sale, but potentially dozens more.
16). How to Make Your Business Thrive in the 21st Century By : Paul M. Jerard Jr.
After location, marketing, and a business plan, our customer service is what keeps repeat business coming back for more. If you donít value your repeat business, your competition will.
17). CRM On-Demand Is In Demand By : David Cowgill
Over the past year, there has been another dramatic shift in the CRM Marketplace. On-Demand CRM solutions have gained significant market share in the SMB and Enterprise space led by Salesforce.com.
18). 3 Special Tips To Retain Your Loyal Clients By : Tom Perkins
Learn how paying more attention to your repeat clients, will likely increase your profitability.
19). Importance of Customer Relationship Management or Contact Management By : James Hunt
Companies that need customers in order to build a profit need to have a system in place that effectively and successfully manages the customer/client relationship. Many companies are choosing to have some of their employees earn a certificate in customer relationship management or contact management...
20). Good Customer Service - Would You Like Fries with That? By : Cathy Warschaw
Tips on practicing good customer service.
21). Are You a Commodity or Experience Retailer? By : John Stanley
The world is dividing into two and customer service providers need to know which camp they belong to. Customers are either wanting to save time or savour time and your customer service will be judged on how you read your customers and which of the above two concept you adopt.
22). Top 10 Telephone Skills By : Cathy Warschaw
Help your employees build great telephone skills using these Top 10 tips.
23). Quality of Customer Service is Most Important By : James Hunt
For those of you who are working in a customer service industry, the quality of that customer service itself is the most important aspect of the job. People...
24). Isnít That What Customer Service is All About? By : Mike Moore
Two missing ingredients of customer service
25). A Guide For Customer Service Training Tools By : Bob Hett
Letís face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives donít have great customer service skills, it doesnít matter. Customer service should be a number one priority to any business.
26). Customer Service in the Bottled Water Industry - Pure Water and the Customer Promise By : Jon M. Stout
Almost every company discusses, at length, the need for customer service and the significance of supplying true excellence to its customers. However, very few actually follow through with what it takes to attain this excellence. This is particularly true in the bottled water business since not all providers share the opinion that customer service i...
27). Using the Power of Client Testimonials to Grow Your Business By : Alicia Smith
Client testimonials are one of the most powerful marketing tools coaches can use. Did you know that they can help you attract new clients, increase customer confidence and generate a positive ďbuzzĒ about you and your services? (Actually, those are just a few of their marketing uses.)
Human nature gives testimonials such power because ...
28). Customer Service Strategies on eBay By : Michael Hehn
Copyright © Michael Hehn, Online-Profit-4-You
Customer service is important on eBay. Buyers rate their satisfaction with sellers, and your rating can make a difference on whether potential customers are willing to buy from you.
Customer service strategies on eBay start by providing an accurate product description. Displayi...
29). Turn Your Customer Complaint into a Positive By : Jay
The last thing we want to hear during our work day is complaints from customers. However, it does come with the territory. Here are a few tips on how to turn your customerís complaint into a positive.
When a customer comes to you with a complaint about one of your products or services, listen to them. Listen to w...
30). Outsource Your Intranet? It Makes More Sense Than You May Think. By : Intranet Guy
Until recently, if a company wanted to implement an intranet, they first had to install an internal network. Next they had to install a web server and set it up to host their internal documents. This created an intranet, which is an internal network that uses web-based technology. The difference between an intranet and a traditional company network...
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